Good day dear customer! Thank you for visiting our online store.

You can make your order in several ways:


1. Order through the online store:

1. Choose the item you like and click on the button «Add to Cart», after that the pop-up window will appear in which you will be asked the following: "Continue Shopping" or "Checkout".

If you want to order other goods, please click on the text-link, "Continue Shopping". The pop-up window will be closed and you will be able to add other goods in the Cart.

If you’re interested only in one item click on the text-link "Checkout" and you will be automatically redirected to the Shopping Cart.

2. Then in the Shopping Cart you should to fill in all the required fields (required fields are marked with an asterisk *) and choose a convenient way of shipping the order, then do not forget to check the box(agreement with the terms of the offer contract) and press " Checkout".

3. When you click on the text-link "Checkout", we're starting to work at your order. If you specify your contact e-mail you'll get an automatic message about placing the order.

After ordering our managers will contact you to confirm your order and clarify all details on request. In this regard, please indicate your accurate contact information:. E-mail and phone, as your order will automatically be removed if our managers are unable to contact you within five working days specified in the order contact data.

After placing the order our managers will contact you to confirm your order and clarify all the details. We kindly ask you to fill in correct contact information: e-mail and phone number. If our manager can't contact you within five working days the order will be automatically deleted.

Orders are accepted through the site twenty-four-hour, but are processed in the working hours of the office.

Order processing time: 1-3 days. We try to process orders and to contact customers quickly, but the order processing time may increase due to workload of managers because of a large number of orders.


2. Order through the online store (Quick order):

1. Choose the item you like and click on the button "Quick Order".

2. Fill in the required fields (required fields are marked with an asterisk *). Once the fields are filled in, press the text-link"Order";

3. Fast order is compleated!

After placing the order, our managers will contact you to confirm your order and clarify all details.

Orders are accepted through the site twenty-four-hour, but are processed in the working hours of the office.

Order processing time: 1-3 days. We try to process orders and to contact customers quickly, but the order processing time may increase due to workload of managers because of a large number of orders.


3. Order by phone:

Call us at the numbers listed below and make a reservation by phone.

Phones in Moscow:

+7 (495) 150 52 26

Orders are accepted by phone in the office working hours:

from 09-00 to 20-00. (Mon / Tue / Wed / Thu / Fri)

from 11:00 to 18:00 (Saturday)

Sunday is a day off!


4. Order by e-mail:

Write to us about the item you liked on the e-mail sales@vintajj.ru, and our managers will contact you to confirm your order and clarify all details during the next few days.

We try to process orders and to contact customers quickly, but the order processing time may increase due to workload of managers because of a large number of orders.


5. Order by Skype:

Call us by Skype - Vintajj and our manager will consult to you.

Attention: Most of the product presented in this online store is in stock. Information on the availability of goods in the shop window of the online-store is for information and may not be accurate. We kindly ask you to specify the presence of the goods by phone or wait for confirmation of our managers by the presence of goods of your order.

* What is the "Pre-order" means - it's the ability to request a purchase of a product, which is not available in our online store at this moment, but it is expected to be in the future. As soon as the pre-ordered item (or similar new goods) appears in our store our managers will contact with customers who left the pre-orders (applications for purchase) for this item and will specify the details of the order and its delivery or shipment, in case if this item is still nessa important for the buyer.


6. Product refunds

In a case of returning or exchanging goods of adequate quality buyer must honour the following conditions: the goods must be clean and free of dust, without any fug, without damage, without loss of ready-for-sale conditions, in the original packaging.

Packing and internal paper should not have any external injuries and bruises. In the case of non-compliance of this condition, the Seller has the right to refuse to exchange or return the item.

To return goods the Customer must send the order by post (parsel with pay on delivery) or by courier service, or deliver to the following address: 107023, Moscow, Bolshaya Semenovskaya street, house 49, office. 340, in the name of: SP Zakharova Lyudmila Leonidovna

tel .: +7 (495) 150 52 26. Working hours: Mon-Fri - from 9.00 to 20.00; Sat - from 11:00 to 18:00.

You can also come to our office - customer pickup centre at the address Bolshaya Semenovskaya street, house 49, office. 340 with the item that you want to return, and immediately refund the money for it, if the standard return policy is complied.

Detailed descroption of the order for returning goods please read in the offer contract http://vintajj.ru/publichnyy-dogovor-oferty/